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Oracle Managed Services?

DSP-Eclipsys stands out as a distinguished, specialized Oracle Managed Services Provider (MSP). Collaborating with us ensures round-the-clock support and potential reduction in operational overheads by up to 60%.

Oracle Database Expertise

15 Years of Oracle Expertise: Unmatched Support and Peace of Mind

Unwavering Oracle Support: As a leading accredited partner with 15+ years of experience, Elite Support for Oracle Managed Services is our specialty. We tailor support to your specific needs, with a proven track record of success. We were even the first Canadian headquarters Oracle Cloud Partner (CSP) in 2022!

Seen it All, Solved it All: Our expert Oracle consultants have extensive experience across on-premise, remote, cloud, and legacy environments. They'll leverage their knowledge to tackle any challenge you face.

Reduced Costs, Increased Resilience: We help businesses of all sizes dramatically reduce IT expenses (up to 70%!) and achieve unmatched resilience for your critical Oracle applications.

24/7 Peace of Mind: Our proactive managed services employ cutting-edge tools to manage, maintain, support, and administer your Oracle databases around the clock. Simply relax, knowing your databases are in expert hands.

Discuss your requirements with an Oracle specialist

What Makes our Elite Support Offering so Good? 

Preventative Approach

Our Oracle Managed Services leverage cutting-edge analytics to predict potential issues before they disrupt your business. We provide actionable insights that help you proactively optimize your Oracle environment, ensuring peak performance and efficiency for your critical workloads.

Instant Results

By outsourcing core DBA tasks, you can achieve an immediate reduction in operational costs, typically between 40% and 70%. This frees up valuable resources you can reinvest in driving innovation and growth for your business.

Oracle Specialist Providers

We speak Oracle fluently. Our team of certified Oracle specialists has database expertise ingrained in their DNA, with additional cloud accreditations for the latest advancements. Entrust your mission-critical Oracle database to our experts and gain complete peace of mind.

Complete Environment Support

Our Oracle Managed Services provide comprehensive support, from operating systems (Windows, Linux, Unix) all the way up to your applications. This holistic approach streamlines incident diagnosis, allowing us to pinpoint and resolve issues faster and more effectively.

Full Support Around the Clock

Our Oracle Managed Services offer 24/7 support across North America. Our dedicated team of DBAs utilizes cutting-edge service management tools to instantly identify critical issues (severity 1) before they impact your overnight processes. This enables us to proactively intervene and ensure your systems operate smoothly, 24/7.

Always Have Reliable Service

Our Oracle Managed Services are "always on," providing 24/7/365 support without breaks, vacations, or single points of failure. Our team boasts a collective knowledge pool that dwarfs any individual, ensuring continuity and expertise even if team members move on. This means you get consistent, reliable support, always.

WHY CHOOSE DSP-ECLIPSYS?

Our Oracle Managed Services

One-size-fits-all support doesn't work for Oracle.

We understand every organization has unique needs. That's why we've built our expertise around the Oracle technology stack, offering targeted services for each tier. This allows you to leverage our best specialists for your specific Oracle environment, maximizing your operational efficiency.

  • Site Review & On-Boarding Service
  • 24x7x365 Performance Monitoring & Alerting
  • Monthly or Quarterly Database Health Checks
  • Proactive Database Performance Tuning
  • 24x7 Hotline Support Service
  • Access to Technical Data Analysis
  • Backup, DR, Hosting, Cloud-enablement and Security Auditing

Learn More About our Benefits

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Explore our HEROS Framework

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Frequently Asked Questions

Will I really see an immediate ROI?

Absolutely. Many organizations realize a return on investment right away—either through reduced labor costs by outsourcing database management to us instead of maintaining an in-house DBA team, or through performance gains and cost savings from a fully optimized database environment.

On average, organizations that adopt a managed database service can reduce costs by around 40%. In some cases, we’ve helped clients cut costs by as much as 70%, delivering substantial long-term value from day one.

How do you guarantee high levels of service?

Legacy Support Is One Thing—But How Do You Handle Oracle Databases in the Cloud?

DSP-Eclipsys and DSP: Oracle Customer Success

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Farnell
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LNER
The Shannon Group
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C2C
Bridon Bekaert
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"Our relationship now is so much more than just client-and-supplier; it is a genuine partnership. It’s more valuable to us as it means we grow and develop as an organisation while working with DSP."


IT Manager | BRITA UK

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“DSP provided an extremely valuable service giving us insight into our Oracle setup that we were not aware of. I was impressed with the level of attention they gave and it gave me the confidence to continue working with them after the review."


Tungsten Network

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"We live and breathe this every day but it was really impressive how quickly DSP got on board with our systems and processes in order to start delivering results from the outset."


Head of Infrastructure | Zopa

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Contact us Today

Want to discuss our Oracle Managed Services with an Oracle Account Director? Or maybe you'd like to schedule a reference call with one of our current managed service customers? Fill out the form below and we'll be in touch shortly!